Pricing for external events into Shopify Flow.

Start free to prove the handoff. Upgrade when event volume, replay, diagnostics, or authorized partner access becomes part of daily store operations.

Paid plans are approved in Shopify billing. Annual plans include two months free.

Choose the right volume.

Test before launch

Free/Test

$0

$0

No annual billing

No annual billing

Confirm a real handoff before production traffic.

Setup, QA, and early tests.

  • 500accepted events/month
  • Diagnostics and replaydiagnostic shares and replay executions
  • Limited Agent Accesswith governed usage safeguards
Install from Shopify App Store
Production

Growth

$79/mo

$790/yr

Billed every 30 days

Equivalent to $65.83/month

Run recurring order, inventory, customer, or fulfillment signals.

Busier production routes.

  • 250,000accepted events/month
  • Diagnostics and replaydiagnostic shares and replay executions
  • Agent Access includedwith governed usage safeguards
Install from Shopify App Store
Higher volume

Scale

$199/mo

$1,990/yr

Billed every 30 days

Equivalent to $165.83/month

Give busy stores more event volume and recovery room.

High-volume operations.

  • 1,000,000accepted events/month
  • Diagnostics and replaydiagnostic shares and replay executions
  • Expanded Agent Accesswith governed usage safeguards
Install from Shopify App Store

Starter is the recommended first production plan. Growth is for busier stores, multiple recurring routes, or higher recovery volume. These prices apply to FlowRelay for Shopify Flow.

Need more than Scale?

Ask about custom capacity for higher event volume, bulk replay or backfill planning, or expanded Agent Access safeguards.

Ask about custom capacity

Included monthly usage.

Plan cards show the headline volume. Capacity, rate-limit, and fair-use guidance stay public without turning pricing into a ledger.

Accepted events
Monthly inbound event capacity. Paid plans include bounded event-intake grace after the included cap.
Diagnostics shares
Private support bundles you create when you want help. Viewing event history does not use this allowance.
Replay executions
Manual reruns of retained events. Replay is separate because it can repeat downstream actions.
Agent operations
Automated reads, action previews, and executed actions use short-window rate limits and fair-use safeguards so agents can self-throttle.
Monthly plan limits for FlowRelay for Shopify Flow
Plan Accepted events Diagnostics shares Replay executions Agent Access Event history
Free/Test 5002525Included safeguards30 days
Starter 25,0001,000500Included safeguards30 days
Growth 250,00010,0005,000Included safeguards30 days
Scale 1,000,00050,00025,000Expanded safeguards30 days
How to read this These are not recovery coverage percentages. Event history, receipts, error context, and recovery guidance stay available through the retention window. Diagnostics shares count only when you create a private bundle for support or a partner; replay executions count only when you intentionally rerun an event.

Agent Access is included.

Automated reads, previews, and executions use short-window rate limits plus fair-use safeguards. They protect stores from runaway polling or recovery loops, and they do not create usage charges.

  • ReadsStatus checks and richer event context
  • PreviewsAuditable proposals before anything changes
  • ExecutionsConfirmed replay, diagnostics, endpoint, or secret operations
View exact usage limits

Billing and recovery boundaries.

How are paid plans approved?

Monthly or annual upgrades are confirmed on Shopify's billing screen before a charge is created.

What happens when included usage is reached?

FlowRelay warns paid plans before included event capacity runs out, then allows a bounded event-intake grace allowance for the same usage period before intake stops. More capacity requires an upgrade, approved add-on, or custom plan; there is no silent usage billing. Existing event history, diagnostics shares, replay history, endpoint detail, and recovery guidance stay visible.

What if Scale is not enough?

Ask FlowRelay about custom capacity for higher event volume, bulk replay or backfill planning, or expanded Agent Access safeguards. Capacity changes require explicit approval and do not silently meter extra usage onto the invoice.

Are agent reads billed separately?

No. Agent Access is included with each plan. Automated reads, action previews, and executed actions use short-window rate limits and fair-use safeguards so agents can self-throttle and FlowRelay can prevent runaway polling or unsafe recovery loops.

Why are diagnostics and replay lower than accepted events?

Diagnostics shares and replay executions are recovery tools, not normal event traffic. Most events should never need a support bundle or rerun. If you need bulk replay, backfill, or higher-touch recovery, use Scale or contact support so the safeguards match the work.

Install FlowRelay when you are ready.